1. Introduction and acceptance
Welcome to the CaseClosed application (hereinafter referred to as the „Application"). By installing, accessing or using the Application, you agree to comply with these Terms and Conditions („Terms"). If you do not agree with any of these Terms, please refrain from using the Application.
These Terms constitute a binding agreement between you (referred to as the „User") and the author of the Application.
2. About the Application
CaseClosed is a mobile application designed for the management and digital drafting of procedural documents specific to the reporting of traffic events. The Application provides:
- Assisted drafting of procedural documents (official reports, ordinances, briefs, etc.)
- Automated generation of narratives based on manually entered data
- Optical Character Recognition (OCR) of identity cards and vehicle registration certificates
- Local secure storage of case files and export thereof in PDF/DOCX format
2.1. Strictly private and independent nature
The Application does NOT represent, is NOT affiliated with, sponsored by or endorsed by:
- The Romanian Ministry of Internal Affairs (M.A.I.)
- The General Inspectorate of the Romanian Police (I.G.P.R.)
- The Romanian Police or any subdivision thereof
- The County Police Inspectorates (I.P.J.) or the General Directorate of Police of the Municipality of Bucharest
- Any other public authority, governmental institution, state agency or official body in Romania or abroad
The Application is an independent product, developed as a tool for drafting and organising documents. Any reference within the Application's interface to institutional designations (e.g., „IPJ", „Romanian Police") has a purely formal-editorial purpose, for completing document templates, and does not in any way imply an official association.
3. Permitted purposes of use
The Application may be used for the following purposes:
3.1. Professional use
Assistance with drafting documents within the User's professional activity, under the User's exclusive responsibility. The User remains the sole entity responsible for:
- The accuracy of the data entered
- The compliance of generated documents with applicable legal and procedural requirements
- The final review and approval of the content of any generated document prior to its official use
3.2. Learning and training
The Application may be used as an educational environment for:
- Familiarisation with the structure of procedural documents
- Learning the procedural workflows specific to reporting traffic events
- Training of personnel
3.3. Simulation and expert assessment
- Simulation of hypothetical cases
- Theoretical or practical training
- Expert assessment of fictional scenarios
- Academic research
3.4. Other lawful uses
Any other use that complies with the law and does not conflict with the provisions of this section.
4. Prohibited uses
The use of the Application is prohibited for:
- Forgery, counterfeiting or alteration of authentic official documents
- Misleading third parties, institutions or authorities with respect to the nature, origin or legal value of generated documents
- Fraudulently claiming that the Application or the documents generated through it originate from or have been issued by a public authority
- Activities that violate Romanian or international criminal or civil law
- Reverse engineering, decompilation or any attempt to extract the source code
5. User responsibility
5.1. Data accuracy
All data entered into the Application is provided exclusively by the User. The Application does not automatically validate the veracity, completeness or accuracy of such data. The User is the sole entity responsible for:
- Entering accurate, complete and truthful data
- Verifying that the data scanned via OCR is correctly interpreted (the Application flags possible errors but cannot guarantee 100% accuracy)
- The final compliance of each generated document with applicable standards
5.2. Generated documents
The Application provides tools for the automated generation of procedural text. These documents do NOT acquire official character merely by being generated within the Application. In order for a document to acquire legal value, it must be:
- Manually verified by the User
- Printed or exported
- Signed and stamped (where applicable) by the authorised persons
- Processed in accordance with applicable official procedures
The User assumes full responsibility for any legal, civil, criminal, disciplinary or administrative consequences arising from the use of documents generated through the Application.
5.3. Confidentiality and data protection
Pursuant to Regulation (EU) 2016/679 (GDPR), the User is a controller of personal data for the data entered into the Application. This status entails specific obligations — for details please consult the Privacy Policy.
5.4. Device security
The User is responsible for:
- Securing the mobile device on which the Application is installed
- Enabling biometric/PIN/password lock at system level
- Enabling the biometric protection offered by the Application (Face ID / Touch ID / fingerprint)
- Periodic backup of data (the Application does NOT perform automatic cloud backup)
- Securely deleting data before transferring or disposing of the device
6. Intellectual property
6.1. Rights in the Application
The Application, its source code, design, logos, explanatory texts and all graphic elements are the property of the author. The User is granted a limited, non-exclusive, non-transferable, revocable licence for personal or professional use of the Application, in accordance with these Terms.
6.2. Rights in data
The User remains the exclusive owner of the data entered into the Application and of the documents generated through it. The author of the Application does not access, collect or hold any rights in such data.
7. Disclaimers and limitations of liability
7.1. „As is" Application
The Application is provided „as is" („AS IS"), without express or implied warranties, including (but not limited to):
- Absolute accuracy of the generated procedural text
- Compliance with the most recent legislative amendments
- Compatibility with all mobile devices
- Operation free of errors or interruptions
7.2. Legislative amendments
The content of the templates and legal fragments coded within the Application reflects the legislation applicable at the date of publication. The User has the obligation to verify that the version in use contains up-to-date legislation and to manually adapt the content where necessary.
7.3. Limitation of liability
To the extent permitted by law, the author of the Application shall not be liable for:
- Data loss caused by device malfunctions
- Legal consequences arising from documents generated by the User
- Indirect, consequential, special or punitive damages
- Use of the Application contrary to the provisions of these Terms
- Inability to use the Application during any period of time
7.4. Procedural compliance
The Application does not replace the professional training, legal knowledge or personal judgement of the User. The User remains the sole entity responsible for the procedural compliance of his/her activity.
8. Subscription and payment
8.1. Subscription model
The Application operates on a Pro subscription basis with a 14-day free trial. There are four pricing plans:
| Plan | Price | Monthly equivalent |
|---|---|---|
| Monthly | 59.99 RON | 59.99 RON |
| 3 months | 149.99 RON | ~50 RON |
| 6 months | 279.99 RON | ~47 RON |
| Annual | 499.99 RON | ~42 RON |
All plans provide full access to the Application's features — the only difference between them is the duration of the chosen subscription.
8.2. Free trial
Upon first activation of a subscription, the User benefits from a 14-day free trial. Activation requires a valid bank card, but NO charge is made during the first 14 days. If the User does not cancel the subscription during the trial, after the 14 days expire, the first period of the chosen plan is automatically charged.
8.3. Payment processing through app stores
Payments are processed exclusively through:
- Google Play Billing — for Android Users
- Apple App Store Billing — for iOS Users
CaseClosed never receives, stores or processes bank card data. All payment operations comply with Google Play / Apple App Store terms and conditions, which prevail over these Terms for payment aspects.
8.4. Automatic renewal
Subscriptions are automatically renewed at the end of each pricing period, with the same plan and the same amount, until the User cancels the subscription. The User is informed before each renewal via email and/or notification in the app store, in accordance with Google / Apple policies.
8.5. Subscription cancellation
The User may cancel the subscription at any time, without justification, directly from his/her Google Play or Apple App Store account:
- Android: Play Store → Account → Subscriptions → CaseClosed → Cancel
- iOS: Settings → [Account name] → Subscriptions → CaseClosed → Cancel
After cancellation, the User continues to benefit from Pro features until the end of the paid period, after which the subscription automatically expires.
8.6. Refunds
The refund policy is that of the app store (Google Play or Apple App Store), applicable under the consumer legislation of the User's country of residence. For EU Users, the 14-day right of withdrawal under Directive 2011/83/EU may be applicable — the User exercises this right directly through the app store.
8.7. User account and email
Activation of the Pro subscription requires entering a valid email address. The email address is used for:
- Pro account identification
- Technical support
- Subscription notifications (renewal, expiration, amendments to terms)
The User may request deletion of account data in accordance with Section 7.5 of the Privacy Policy.
8.8. Price changes
Prices may be changed with at least 30 days' prior notice. Changes do NOT affect active subscriptions — they apply only to new subscriptions or renewals following the date of entry into force.
8.9. Promotions and promotional codes
The author may offer promotional codes (extended trial, discount, free period) through official channels. These codes are non-transferable, have a limited validity period specified at the time of granting, and may be revoked in case of fraudulent use.
9. User data
9.1. Case file content — exclusively local storage
The content of case files (personal data subjects, vehicles, narratives, generated documents) is stored exclusively on the User's device, in internal memory, encrypted. There are NO cloud servers for case files, content transmission to third parties, content telemetry or analytics.
9.2. Subscription data — minimally transmitted to processors
Subscription management data (email, status, plan) is minimally transmitted to the processors indicated in the Privacy Policy (Google Play / Apple App Store / RevenueCat), strictly for subscription functionality.
For full details, please consult the Privacy Policy — sections 6 and 7.
10. Amendments to the Terms
The author reserves the right to amend these Terms at any time. Amendments shall take effect from the date of publication of the new version. Continued use of the Application thereafter constitutes tacit acceptance of the amended Terms.
11. Termination of use
The User may terminate use of the Application at any time by uninstalling it. Upon uninstallation, all local data is permanently deleted from the device. Certain versions of the Application may offer the option to export data prior to uninstallation.
12. Governing law and jurisdiction
These Terms shall be governed by Romanian law. Any disputes shall be resolved amicably; failing which, they shall fall within the competence of the competent courts of Romania.
13. Final provisions
- If any provision of these Terms is declared invalid, the remainder shall remain in force.
- The author's waiver of the exercise of a right shall not constitute permanent waiver.
- These Terms represent the entire agreement between the User and the author with regard to the Application.
14. Contact
For questions regarding these Terms, please contact the author through the channels indicated in the „About" section of the Application or directly at the following addresses:
- legal@caseclosed.ro — subscription cancellation, refunds, EU right of withdrawal (14 days), disputes, copyright, legal requests
- support@caseclosed.ro — technical issues with the Application, account, payment
- contact@caseclosed.ro — general inquiries, commercial, partnerships
Additional note: for exercising the right of withdrawal (14 days, under EU Directive 2011/83), use legal@caseclosed.ro.
By installing and using the CaseClosed Application, you confirm that you have read, understood and accepted in full these Terms and Conditions.